That is a complex question.
First, your order for Latham materials is FOB, Alameda at the Latham offices and we will send using your choice of carrier. Title to the product passes to you when we deliver the package to the carrier.
Latham strongly recommend using a carrier service that can be traced and will guarantee delivery. Carriers like UPS, Fedex and some of the Post Office services all can be traced and may guarantee delivery.
Use of the least expensive Post Office mailings, like Media Mail are entirely at your own risk. We have had some customers find significant delay in delivery, or may not even receive it at all when using this method.
Canadian customers have found unexpected Revenue Canada fees when they use UPS for some reason. We have never understood that, but do suggest Canadian customers use US Mail/CANADA POST service to avoid possible extra tax fees for that reason.
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