FAQs

Latham wants to ensure you have the best experience as a customer. Our products are shipped to you as directed, and if you believe something is not right about your order, please let us know as soon as possible. We will replace any product that is defective.
Please do let us know when and what you ordered, and what you believe is not right about your order. If a video is not playing correctly, it will help to know what type of video player is being used, and what you are experiencing. While we cannot warranty every video player manufactured – we do test every video we produce before we ship.

If you are looking for items on the Latham website know that some items are shown only after you log into the website. Registering and signing in is free – but required to view and access some of the resources we provide.

Examples include Link training materials, and several other special items we make available to identified users of this web.

If you have not created an account, you may do so here

To sign in, click on the LOGIN link at the top of the page.

Latham accepts cash, checks, credit cards, and Paypal payments for all transactions. For orders taken at our office, cash or check would be acceptable. Please do not mail cash with an order.
Our website uses the PayPal facilities as a online secure payment method for credit card users. We never keep your credit card information on file.

CONCERNING REPRINT PERMISSION

Permission from the Latham Foundation to reproduce articles or other materials that appear in The Latham Letter is not required except when such material is attributed to another publication and/or authors other than the editors of this publication.

In that case, permission from them is necessary. When republishing, please use this form of credit: “Reprinted with permission from The Latham Letter, (date), quarterly publication of the Latham Foundation for the Promotion of Humane Education, 1826 Clement Ave., Alameda, CA 94501; 510-521-0920, www.Latham.org. Latham would appreciate receiving two copies of publications in which material is reproduced.

The Latham Letter welcomes manuscripts (with accompanying photographs) and book reviews relevant to the Foundation’s interests, but reserves the right to publish such at its discretion. We do not pay authors for their submissions. Please e-mail your submissions to or send to Latham on a PC-formatted disk in Microsoft Word (.doc) or rich text format (.rtf).
Please also send information about yourself (relevant background, current position, education, expertise related to the topic, etc. Author guidelines may be seen here.

If you are looking for items on the Latham website know that some items are shown only after you log into the website. Registering and signing in is free – but required to view and access some of the resources we provide.

Examples include Link training materials, and several other special items we make available to identified users of this web.

If you have not created an account, you may do so here

To sign in, click on the LOGIN link at the top of the page.

The Latham Foundation for the Promotion of Humane Education has a mission to promote classic humane education. This simple charter is what we continue to honor as are celebrating over 94 years of operation.
Latham is also a producer and distributor of affordable videos and publications on the above topics and the publisher of the Latham Letter. Latham encourages cooperation between agencies to improve our society.

Asking the question is the first step.
As producers of humane educational materials for the benefit of both humans and non-humans, the Foundation relies on its members who reside in various locations throughout the United States for assistance in representing it and its services to their communities.
As a supporting member, you help support our ongoing work, gain a discount on all Latham materials, and then can help in your community even more effectively.
Latham does accept donations right on the website. We also accept stocks or securities that you may wish to donate, contact us for details.

That is a complex question.
First, your order for Latham materials is FOB, Alameda at the Latham offices and we will send using your choice of carrier. Title to the product passes to you when we deliver the package to the carrier.
Latham strongly recommend using a carrier service that can be traced and will guarantee delivery. Carriers like UPS, Fedex and some of the Post Office services all can be traced and may guarantee delivery.
Use of the least expensive Post Office mailings, like Media Mail are entirely at your own risk. We have had some customers find significant delay in delivery, or may not even receive it at all when using this method.
Canadian customers have found unexpected Revenue Canada fees when they use UPS for some reason. We have never understood that, but do suggest Canadian customers use US Mail/CANADA POST service to avoid possible extra tax fees for that reason.

No. As a private operating foundation, Latham does not make cash grants; rather, it works in many non-partisan roles including publisher, producer, facilitator, sponsor, and colleague.

Latham does recognize true need, and has programs available for replacing humane educational materials at centers that have experienced disasters.

Latham is happy to help publicize events of organizations helping in our field. Send all relevant information (date, time, location, sponsoring agency(ies), cost, contact person for further information, etc.) via e-mail to or fax to 510-521-9861. Latham reserves the right to list only those submissions that reflect the Foundation’s focus, scope, and quality.